Monthly Archives: May 2011

Discussion 2.0: Personalization

[The fol­low­ing post is my sub­mis­sion to the Knight-Mozilla “Beyond Com­ment Threads” chal­lenge.]
The fol­low­ing are the core prob­lems with cur­rent dis­cus­sion systems:

Trolls, acri­mo­nious peo­ple, and low qual­ity com­men­tary can drown out thought­ful dis­cus­sion and destroy a good com­mu­nity.
Bias towards senior­ity: Deep insight is penal­ized if it comes from a new, unknown, or anony­mous voice. For exam­ple, on